When organizations put too much emphasis on measuring engagement rather than improving engagement, they fall into the “survey trap”. This trap includes among other things:
- Viewing engagement as “just” a survey or program
- Relying on measures that tell leaders and managers what they want to hear…
This is a must-read report for leaders indeed. Figures are shocking: The vast majority of employed people across 142 countries are emotionally disconnected from their workplaces and are likely to be less productive. Gallup’s estimate about incurred cost cannot be ignored, especially for highly developed economies. How can leaders or organizations worldwide fix this problem? The common underlying theme is resistance to change and the challenge here is to tackle the root of it instead of caring for the symptoms. Management practices put to the test: How to build a positive workplace environment with reliable relationships, frequent recognition, ongoing performance conversations and opportunities for personal development. More specific and strength-based job profiles help to unleash the employee’s potential. Empowerment makes humans feel good!
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